Home Freelancers Ten points about freelance designers that every client should be aware of

Ten points about freelance designers that every client should be aware of

The relationship between client and freelancer is vital, rewarding, and full of minor annoyances, just like the relationship between romantic partners or family members.

Much of this is due to miscommunication and a misunderstanding of where the opposing party is coming from. However, while a competent freelancer will always make an effort to research their client and empathize with their needs, the customer may not always reciprocate.

We’ve compiled a list of ten critical points that many clients overlook. If you know someone who works with a freelance designer, you might be able to find a discreet method to place these words in front of them.

1. We can’t create a design unless we have content.

We’ve all had this chat with you – many of us, more times than we can count.

“We don’t have any graphics or text yet,” the client says. Could you, however, build us a website/brochure/poster so that we may incorporate them later?”

“It doesn’t operate like that…” says the designer.

2. We are unable to “find certain photographs on Google Images.”

Yes, you can probably get away with breaking copyright by stealing photos from the internet when printing a pamphlet to hand out at the church fete. However, in the business realm, this is just not possible.

Also, please do not suggest to us, “Well, in that case, could you nip out with your camera and take a few snaps?”

Simply because someone is a skilled designer does not imply that they are also a professional photographer. Even if they are, keep in mind:

3. Every extra “minor” request you make costs money.

Any designer worth their salt should create a formal agreement that clearly defines the project’s scope and what they are expected to do. However, many clients continue to try to push back and twist their arms to do “just one little extra thing.”

You’d have to pay if you were getting your hair trimmed and then decided you wanted highlights as well. You’d have to pay if you asked your window cleaner also to wash your car. So please treat us with the same courtesy.

Our time is also money, even if we don’t like to admit it.

4. In addition to you, we have other clients.

We understand: there’s nothing more infuriating than being told by a designer you’ve engaged that they’re too busy to work on your project today. Nobody wants to feel like they’re second-rate to other clients.

And, therefore, a good designer should distract you from thinking about that by giving the impression that you are their primary or only concern.

Diplomacy, on the other hand, works when it is two-way. It’s fun to imagine that your designer spends every waking hour thinking of ways to impress you. But, unless you’re giving them a tremendously large sum of money, that’s doubtful.

Please keep in mind that we have other clients. Especially when you ask us to drop everything and fulfill a request you had just thought of.

5. We know if you don’t see what you’re doing.

Many things a designer will never say to you aloud, such as –

“You’ve given me a brief that makes no sense. You have no idea what you’re talking about, nor do you know what you want.

“You’ve read a post on a marketing blog or seen a session at a conference that seemed interesting, but you still can’t wrap your head around the notion involved. You use a lot of jargon and buzzwords, but you don’t know what they signify.

“To be honest, none of this is going to end well. Because you don’t know what you want, I’ll finally deliver something that isn’t what you desire. But you’re so caught up in your marketing nonsense that I’m not sure you even realize it.”

But maybe we should do it now and then.

6. We don’t spend every second in our email client refreshing it.

Don’t get irritated if we don’t react to your every email whim within five minutes. Sometimes we need to divert our focus away from our inboxes deliberately. So we can do the work you’ve hired us to do.

7. We require funds to pay our rent and get food.

You most likely have a monthly payment deposited into your bank account. But we’re not sure you understand what it’s like to go from week to week without it.

Even when we freelance for large corporations with deep funds, the method we requited is frequently haphazard, unpredictable, and hampered by excessive bureaucracy.

Yes, we understand that you do not make the rules. However, we would appreciate it if you would do your most excellent best to ensure that we do not have to wait months for payment.

8. We have expenses.

If you work for a company – you can print a letter, get a new pen, send a fax, or make some photocopies without having to reach into your pocket. But keep in mind that whatever we accomplish in the course of our jobs must be paid for. None of it is free: software, hardware, phone bills, WiFi, stationery, light, heat, or rent.

This implies that when we price for a job, we include the cost of our labor and a commitment to all of the related expenditures. So please don’t try to undercut us or ask, “How can it cost so much to do something so simple?”

9. We need additional work.

We’d like you to give us more work, even if we don’t say so. Preferably, a regular job offers a consistent income, so we don’t have to worry about whether we’ll be able to pay our rent at the end of each month.

Regular employment also increases the likelihood of mutual comprehension of each other’s demands and develops a healthier working relationship.

We don’t always tell you this because we don’t want to appear needy (never a good negotiating position). But, please, more work for the majority of us.

10. You cannot take us for granted.

We won’t say it aloud either. However, most of us believe that you do not adequately compensate us or recognize the value that our design work adds to your organization.

We know that we’ll want more money in the long run, which will most likely involve moving up to work for higher-end clients.

Don’t worry; we’re not going to abandon you in the middle of a project (designers don’t do that). However, if you’ve been paying us the same fee for several years, keep in mind that we’ll either ask for more or go on.

Source: Creative Booms


About Skyhigh.Vip  

Skyhigh.Vip is a global institutional investor with a vast interest in Arts / Construction / Education / Business Services / E-Sports and various other growth industries.  

Several of its popular portfolios include GO Chambers which is the world’s largest business chamber listing provider with over 30,000 active chambers as its members.  

Flexgigzz is the Asia leading marketplace for freelancer service and together with SOHO Learning Hub which is an online platform for short courses and both of them aims to be the number one provider in Asia. For growth industries such as E-Sport Authority which is dedicated to providing independent media coverage to all E-Sport News related from around the world and for the art world, there is Atelier Auction which is an investable art auctioneer and being in the art scene for decades 

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