Job Detail

Client Success Manager

  • Job typeJob type: Remote
  • Job DurationMore than 06 months
  • Project LevelMedium Level
  • Project deadlineExpired

Project detail

JOB RESPONSIBILITY

Responsibilities:

  • Manage existing and new clients accounts for MindFi’s corporate wellness solutions
  • Architect and manage MindFi’s marketing demand funnel, marketing automation, lead nurturing, paid advertising campaigns, and analytics with an emphasis on driving MQLs & SQLs with ROI positive campaigns.
  • Deeply understand users throughout the buyer’s journey and identify opportunities to market throughout the customer lifecycle
  • Build and scale inbound marketing initiatives to grow the organic channel and attract buyers with compelling and valuable content
  • Proactively identify growth opportunities and conduct market experimentation with robust A/B testing techniques
  • Manage third party media relationships and contractor resources
  • Work cross functionally to ensure we have the right tools, campaigns, creatives, and attribution models to drive and analyze lead flow, sales cycle and funnel economics.
  • Execute Mailchimp campaigns, trigger-sequences, and newsletters to nurture prospective leads and help current clients onboard successfully in partnership with product, sales and ops.
  • Manage and update MindFi’s website and insights (Blog).
  • Service MindFi’s client accounts and manage business relationships with representatives from MindFi’s clientele.
JOB REQUIREMENT

Qualifications:

  • Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology, Sports Science & Management, Business Studies/Administration/Management, Human Resource Management, Marketing or equivalent.
  • Preferably with 1-3 years in growth or performance marketing programs and/ or managing full-funnel execution of marketing campaigns from design to launch to ongoing optimization
  • T-shaped growth marketing skillset: we’re looking for marketing generalists that can pinch-hit in any given domain of marketing, while drawing on the skills and insights from a singular area of deep specialization
  • The ideal candidate is a hands-on operator who’s built and scaled revenue via demand generation and marketing automation activities in a fast-paced startup environment, ideally with Enterprise Saas experience. You’ll be a high visibility team member and you’ll work with a really smart, fun group of people. You’ll also work for a leader who “gets” marketing ops and has experience building industry-leading teams.
  • Strong knowledge of technical online marketing fundamentals (incl SEO, multi-touch-attribution, audience management)
  • Experience with analytics tools like Google Analytics, OneSignal, Heap, Amplitude, Tableau, Google Data Studio, Amazon Quicksight, Looker
  • A feverish passion for experimentation (and sharing results)
  • To be comfortable working autonomously
  • This is a remote, WFH position that is convertible to a full-time, onsite role in Singapore
  • Required language(s): English
  • Required Skill(s): marketing, communications, public relations, growth hacking, sales, success
  • Preferably Senior Executive specialized in Sales – Corporate or equivalent.

Skills Required

Languages required

Freelancer type required for this project