Remote Support Specialist ( for education company )
Our client is looking for a customer-centric Support Specialist to join their Customer Support team. You will help implement strategies to cultivate a premier experience that will help elevate each client’s use of our products. This is hourly project, would be great if you can speak or understand one of any asian language.
Desired Experience & Qualifications
- Exceptional customer service skills – customer support phone/email/chat experience preferred.
- Strong written skills with the ability to take complex information and translate it for an outside audience.
- Self-driven and passionate about learning more about the system and to better understand how things work together.
- Knowledge of Google Suite products.
- Reliable, customer service oriented, quality-focused.
- Positive, team-driven attitude.
- Ability to identify customer needs and successfully implement solutions.
- Humble and friendly with a positive attitude that bridges problems with solutions.