Job Detail

Application Support

  • Job typeJob type: Remote
  • Job Duration03 to 06 months
  • Project LevelBasic Level

Project detail

Job Highlights

  • Implement & Support Omni-Channel Retail Software
  • Work as a Member of Application Support Team
  • Provide Service to Hong Kong & Asia Clients

 

Job Nature:

  • Provide daily operation and technical support on business application software.
  • Install, configure and regular update software application and database
  • Conduct user, technical and support documents writing
  • Render on-site or remote end user training or support service
  • Respond to, prioritize, escalate as well as resolve variety of application or database issues
  • Interact with end-users directly for problem identification and resolution

 

Requirements:

  • Diploma holder in Business, Information Systems, Computer Science or equivalent
  • Relevant working experience in supporting Information Systems/Applications/Databases.
  • Experience in using SQL for data management on Microsoft SQL Server
  • With strong analytical skills and able to liaise with users at different levels effectively
  • Able to work independently and effectively as part of a team with multiple tasks simultaneously
  • Good presentation and interpersonal communication skills
  • Good command of written and spoken English and Cantonese

Skills Required

Industry Categories

Languages required

Freelancer type required for this project