Terms & Conditions

Please read and understand all “Terms and Conditions” below carefully before use our website and services.

Flexgiggzz is subsidiary company of Skyhigh.Vip Pte Ltd that operates the website or platform flexgigzz.com

Users will be bound by all Terms and Conditions when making any transaction on this website.

The following terms and conditions (except invalid terms in specific regions or beyond the scope of this contract) will take effect since signing for both transactions of products and services between Skyhigh.Vip Pte Ltd (“the Platform Owner”) and the freelancer either independent or agency (“the Flexer”) and the purchaser (“the Buyer”) and the employer (“the Employer”) should abide by all following provisions formulated by Skyhigh.Vip Pte Ltd.



“Agreement” includes all Terms and Conditions, Privacy Policy, order forms and payment instructions provided to you.

“Flexgigzz.com” is equal to Website or Platform which we provide.

“Privacy Policy” means the policy displayed on our official Website and company which details how we collect and store your personal data.

“you”, “your” and “yours” refer to the buyers, flexers, recruiters of service.

“we”, “us” and “our” refer to Skyhigh.Vip Pte Ltd and/or Flexgigzz, where is in 3 Temasek Avenue, Level 18, Centennial Tower, Singapore 039190.

“Flexer” means the companies, partners, sole traders, individuals, agency, cooperative companies or organizations or associations offer the service.

“Buyer” means the companies, partners, sole traders, individuals, cooperative companies or organizations or associations placing the order to the service.

“Employer” means the companies, partners, sole traders, individuals, cooperative companies or organizations or associations offer jobs or projects.

“Gigzz Service” means the services offered by flexer or freelancer.

“Jobs” means the project offer by employer.

“Platform service” means the service offer by Flexgigzz.


2.Contract and Rules:

2.1. You agree to supply complete and accurate information for Flexgigzz which are necessary for the cooperation. The “Buyer” and “Employer” should supply complete information of credit card or debit card which has enough payments for the service deal.

2.2. You are the user of ”Flexgigzz.com”, it is forbidden to offer or accept direct payment to another party outside of the Flexgigzz Platform.

2.3. We reserve the final interpretation right of all relevant prices information listed on the Flexgigzz Platform in the future. We also reserve the right to change or terminate any product or service.

2.4 “Buyer” and “Flexer” have to follow this rules for selling or buying “Gigzz Service” below :

a).  Flexer or Freelancers must be responsive.

b). Flexer must deliver their work on time as defined on the offer or timescales.

c). If “Buyer” not satisfied with work result, Buyer need to provide feedback on outstanding work and contact our Customer Service Team.

d). “Buyer” agrees to pay Flexer based on the time spent on hourly project type.


3.Fees and Payment:

3.1. All prices listed are accurate when they come out, however we reserve the right to change them in the future. The quoted price does not include VAT. Please refer to Fees and Charge page.

3.2. “Buyer” or “Employer” is  prohibited to offer the direct payment to Flexer or freelancer outside of the Flexgigzz Platform. All payments must be processed through Flegiggzz Platform.

3.3 “Flexer” is prohibited to accept payment directly from “Buyer” outside of the Flexgigzz Platform.

3.4 “Employer” able to choose optional Concierge service for their project. Additional fees apply. More information can be found in our Concierge.

3.5 If “Employer” ask for refund and relate to Milestone Payment, Dispute Process and Fees may be followed.


4.Personal Information:

4.1. When we request information for use our service or our product from you, all information you supply should be accurate and complete.

4.2. You authorize us to use, store or process your personal information in order to provide the “Gigzz Service“ and “Jobs” to target Platform service. The “Platform Services” may include the disclosure of your personal information to third parties or for judicial procedures from time to time. More information can be found in our Privacy Policy.

4.3. You are entitled to request a copy of the personal information we hold on you. Please contact us if wish to request a copy.


5.Unlawful Use:

Customer shall not use the “Platform service” for any unlawful purpose whatsoever, including but not limited to offering of any service which violates any applicable law or regulation, or disseminating any harmful, threatening, defamatory, pornographic material which could be considered offensive in any other way. Skyhigh.Vip Pte Ltd and/or Flexgigzz shall not be held liable for any content of violation or wrongful usage.


6.Complaints / Disputes:

We take feedback very seriously and aim to respond to your complaints within 5 business days. All complaints should be sent to: info@flexgigzz.com


7.Limitation of Liability:

7.1. Great care has been taken to ensure that the information available on our official website is correct and error free. We apologize for any errors that may have occurred. We cannot always warrant that use of the website will be error free, but we will revise immediately if errors are found. We cannot guarantee that our website server operates without any virus affects or other technical vulnerabilities.

7.2. We do not assume any liability to you beyond the fullest permissible extent for the supply of the Flexgigzz Platform Services under applicable law. This does not affect your statutory rights as a consumer. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits to you howsoever arising. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.



8.1. In the event that a Buyer or Flexer encounters an issue related to the service provided, you may contact our Flexgigzz Experience Team to resolve the matter.

8.2. In the event of cancellation, A written email with specific reason has to be sent to info@flexgigzz.com , “title : Cancellation of Service”.

8.3 The “Buyer” entitled to received refund based on, but not limited to following reasons : no response from Flexer or freelancer within 24 hours of the commencement of the project, non-delivery proof of work.

8.4 Flexgigzz Team will review cancelation request and inform the result regarding their request.

8.5 Multiple cancellations or refunds will lead to temporary or permanent restrictions on their account.



9.1. We may alter or vary the Terms and Conditions at any time without notice to you.

9.2. Payment must be made at the time of “Jobs” are published for the “Employer” from us. Failure to pay on time will result in a late payment charge which shall be calculated as interest on the amount due at a rate of 5% over our bank’s lending rate. Interest will be charged on a daily basis from the date of invoice to the date of actual receipt of payment in cleared funds.

9.3. The Terms and Conditions together with the Privacy Policy, order forms and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflicts between these Terms and Conditions and any other terms or provisions on the Website, Terms and Conditions in this agreement shall prevail.

9.4. If any term or condition of our Agreement is deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the agreement shall continue in force without such term or condition.

9.5. These Terms and Conditions in our agreement shall be governed by and construed in accordance with the laws of Republic of Singapore. The parties hereto submit to the exclusive jurisdiction of the courts of Republic of Singapore.

9.6. No delay, failure or remedies to enforce our rights under the agreement, shall constitute a waiver on our part of such rights or remedies, unless such waiver is confirmed in writing.

9.7. Skyhigh.Vip Pte Ltd and Flexgigzz as subsidiary companies reserve the right to amend the By-Laws or any Terms and Conditions implemented in accordance with the By-Laws, without prior notice and Users shall be deemed to have notice and shall abide with such amendments accordingly.