freelancer
Email Verified EVESHIOSONAMEH ALEGEH
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Member since May 18, 2021

I am passionate at what I do

I can work remotely.

0

Ongoing projects

0

Completed projects

0

Cancelled projects

0

Ongoing services

0

Completed services

0

Cancelled services

$0.00

Total earnings

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Experience

Sales Supervisor

  •  Pejas Global
  •  Oct 2019 - Present

• Formulate pricing policies.
• Determine daily coupons.
• Ensure pricing is correct.
• Work on store displays.
• Attend trade shows to identify new products and services.
• Coach, counsel, recruit, train, and discipline employees.
• Identify current and future trends that appeal to consumers.
• Ensure merchandise is clean and ready to be displayed.
• Approve contracts with vendors.
• Maintain store's cleanliness and health and safety measures.
• Handle customer questions, complaints, and issues.

Project Management Officer

  •  Port Harcourt Electricity Distribution Company
  •  Jul 2016 - Nov 2018

• Participated in meter-to-cash program and ensure payment of outstanding balance.
• Analysed data provided by customer, performed energy calculations and estimate the rebate available.
• Investigated and resolved customer’s complaints.
• Collected and interpreted discount program data to support discount calculations and customer deliverables.
• Communicated with customers about discount program parameters.
• Dispatched and tracked customer’s request and complaints.
• Collaborated with the metering team to ensure that customer’s are metered.
• Worked with the metering team and meter reading and bill distribution team to ensure accuracy and timeliness in resolving customer’s complaints.
• Data collection, evaluation and analysis using existing database tools and templates.
• Ensured that complaints were properly and promptly escalated to the various assigned stakeholders.
• Coordinated the overall resolution of customer’s complaints.

Education

masters

  •  Rivers State University
  •  Jan 2018 - Nov 2020

Bachelors

  •  Ambrose Alli University
  •  Feb 2008 - Apr 2013